Frequently Asked Questions

Booking isn't open yet. Once it is, we'll recommend booking ahead to get your preferred time and technician, and we'll fit in walk-ins when we can.

We kindly ask for at least 24 hours' notice for cancellations or reschedules. Late cancellations or no-shows may be subject to a cancellation fee. We understand that life happens. Just let us know as soon as possible!

We allow a 15-minute grace period. If you arrive more than 15 minutes late, we may need to modify your service or reschedule to respect the time of other clients and technicians.

If lifting, chipping, or breakage happens within 10 days of a nail service, or an issue comes up within 48 hours of a lash or other service, contact us and we'll schedule a complimentary repair or adjustment.

Please arrive with clean, makeup-free eyes. Remove all mascara, eyeliner, and eye makeup before your appointment. Avoid curling your lashes. If you wear contacts, please bring your glasses as contacts should be removed during the service.

We recommend fills every 2-3 weeks to maintain a full, beautiful look. Waiting longer than 3 weeks may require a new full set rather than a fill.

We accept cash, all major credit cards, Apple Pay, Google Pay, and Zelle. Gift cards are also accepted.

Yes. Gift cards go on sale at the salon when we open, and they work toward any service.

Reusable tools are disinfected by Barbicide immersion, then stored in a UV cabinet. Files and buffers are single-use.